What are seller levels?

Your seller level is based on your monthly performance. Superb service, high buyer satisfaction, and on-time delivery can earn you a top-level status on IT HOME SERVICE, and help you get more traffic and orders.

New Seller

This is where everything starts. When you create a Gig on IT HOME SERVICE, you’re automatically ranked as a New Seller. We encourage you to deliver your best work and service to move up to the next level.

You’ll get to:

• Create up to 10 active Gigs
• Add 2 Extra services per Gig ($5, $10, $20 for each Extra)
• Withdraw your earnings after 14 days

Level 1

To reach Level 1 status, you need to meet the following requirements:

• Be an active seller for at least 60 days
• Complete at least 10 orders (all time)
• Maintain a 4.7-star rating over 60 days
• Deliver a 90% response rate score over 60 days
• Score a 90% order completion rate over 60 day
• Achieve a 90% on-time delivery score over 60 days
• Receive no warnings over 30 days

You’ll get to:

• Create up to 15 active Gigs
• Add 4 Extra services per Gig ($5, $10, $20, $40 for each Extra)
• Withdraw your earnings after 14 days

Level 2

To reach the Level 2 status, you need to meet the following requirements:

• Be an active seller for at least 120 days
• Complete at least 50 orders (all time)
• Maintain a 4.7-star rating over 60 days
• Deliver a 90% response rate score over 60 days
• Score a 90% order completion rate over 60 days
• Achieve a 90% on-time delivery score over 60 days
• Receive no warnings over 30 days

You’ll get to:

• Create up to 20 active Gigs
• Add 5 Extras per Gig ($5, $10, $20, $40, $50 for each Extra)
• Enjoy priority customer support
• Withdraw your earnings after 14 days

Top Rated Seller

The Top Rated Seller level is the highest status you can achieve on IT HOME SERVICE and is a recognition for all your hard work. Our editorial team manually reviews your performance for the previous 60 days and awards you this level when you meet the following requirements:

• Be an active seller for at least 180 days
• Complete at least 100 orders (all time)
• Maintain a 4.7-star rating over 60 days
• Deliver a 90% response rate score over 60 days
• Score a 90% order completion rate over 60 days
• Achieve a 90% on-time delivery score over 60 days
• Receive no warnings over 30 days

You’ll get to:

• Create up to 30 active Gigs
• Add 6 Extras per Gig ($5, $10, $20, $40, $50, $100 for each Extra)
• Enjoy priority customer support
• Withdraw your earnings after 7 days

Disclaimer: IT HOME SERVICE sellers (who go through a rigorous application process) may be entitled to the Top Rated Seller (TRS) Level—following a manual review by IT HOME SERVICE’s editorial team. Promotion is based on other requirements such as high-quality service, high buyer satisfaction, and on-time delivery.