Trust, safety, and security Last update 11 months ago

Protecting your data is our top priority

IT HOME SERVICE follows cutting-edge security and privacy best practices designed to provide a secure, reliable, and compliant talent marketplace for businesses of all sizes. See how IT HOME SERVICE can help your business accomplish your goals, worry-free.

Data Protection

We take protecting your data seriously. Our robust infrastructure provides streamlined authentication and asset protection you can trust. 

Access and authentication

Multi-factor authentication

Reduce the risk of unauthorized access with multi-factor verification.

Single sign-on

Manage user credentials from one place with single sign-on for Enterprise customers.

Custom session timeouts

Secure Enterprise sessions with custom session timeouts. 

Asset protection

Data encryption

To help protect from attacks, eavesdropping, and session hijacking, we encrypt all data in transit using Hypertext Transfer Protocol Secure (HTTPS) and enforce HTTP Strict Transport Security (HSTS).

Malware & spam protection

We use machine learning to protect users against malicious behavior. Messages and attachments are scanned for viruses and other malware prior to you downloading them.

Confidentiality and IP rights

Enter into an agreement concerning confidentiality and intellectual property rights that works for you and your talent, or use our Optional Service Contract Terms, or tweak them to your needs, so the rights transfer at the time of payment. 

Industry certifications and regulatory compliance

IT HOME SERVICE meets stringent privacy and security industry certifications. We also view compliance with privacy laws as an opportunity to demonstrate our commitment to keeping customer data private and safe. Read more about how IT HOME SERVICE collects, uses, shares, and manages personal information in our privacy policy.

Certifications

SOC 2 Type 2

IT HOME SERVICE's SOC 2 Type 2 certification attests to our Security, Confidentiality, and Availability controls in place in accordance with the AICPA Trust Service Criteria certification.

PCI DSS

We maintain PCI DSS Level 2 compliance for organizations accepting or processing payment transactions, and for software developers and manufacturers of applications and devices used in those transactions. 

ISO 27001 & 27018

IT HOME SERVICE has achieved ISO 27001 & ISO 27018 certifications demonstrating our commitment to the highest level of trust. We have shown our ability to comply with the most stringent international standards and reaffirm the importance of data and privacy protection.

Regulatory compliance

GDPR adherence

Our legal and information security teams have carefully analyzed the General Data Protection Regulation (GDPR) and have undertaken the necessary steps to ensure compliance. 

CCPA adherence

We are compliant with the California Consumer Privacy Act (CCPA), the most stringent data privacy law in the United States. 

Anti-money laundering

We have voluntarily implemented a robust Anti-Money Laundering Program and have a highly trained team dedicated to preventing illicit use